Shipping policy

All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation. All items will be shipped within 2-3 business days after order is completed. You will receive a email notification when your order has shipped. Please allow 48 hours for tracking number to be updated. RellieB Carter Creates is NOT RESPONSIBLE for items not received, stolen, or lost. CUSTOM ITEMS PLEASE ALLOW 7-10 BUSINESS DAYS.